Retail-Youtube-Channel

Self-Service Point

self-service-point-header

Retailers can now strengthen their in-store offering by adding the option of self-service. This results in reduced waiting time and fewer hassles, an enhanced in-store experience for customers and a quicker turnaround for your store.

Cellebrite’s Self-Service Point now enables you to offer quick and easy self-service access to a wide range of after-sales mobile in-store services.

At a Glance

Cellebrite’s Self-Service Point will allow customers to perform in-store actions on their mobile devices entirely on their own:

  • Backup and restore of contacts and personal content to a USB flash drive
  • Content transfer from one phone to another
  • Delivering applications and multimedia content
  • Diagnosing technical faults

Using a touch screen and an intuitive interface, customers will be able to perform these tasks quickly and easily, reducing customer waiting time and hassle, while staff can devote themselves to sales and issues requiring direct personal service.

How It Works

A user-friendly interface on a touch screen guides the customer through a few simple steps:

  • Select the activity
  • Identify the phone
  • An illuminated LED indicates the correct cable
  • Connect and start

What You Get

Cellebrite provides the basic Self-Service Point integrated single-board computer with:

  • Switch board including LED Panel and up to 16 ports
  • 17” touch screen (optional)
  • Cable kit according to customer requirements
  • 12 months free SW updates (support for new devices)

Cellebrite Self-Service Point Advantages

  • Improved customer satisfaction
  • Less pressure on in-store staff
  • Quicker turnaround
  • Efficient service-oriented and profitable store

You can implement the Self-Service Point according to your own requirements and resources – as a wall mounted system, on a desk-top or in a specially designed stand-alone unit with your own branding and promotional messages.