Cellebrite now offers independent mobile retailers a not-to-be-missed opportunity to increase revenues, encourage customer loyalty and reduce churn through an easy-to-access, results-oriented automated cellphone BuyBack program. Customers can trade-in their old phones for credit against in-store purchases while being totally assured that their privacy is intact.
When a customer upgrades a cellphone, transfers data from the old phone to a new phone or submits a phone for extensive repairs of major operating problems, the Cellebrite Touch or Cellebrite DeskTop in-store system automatically recognizes the old phone, automatically accesses a price list database from a used phone broker and instantly presents an offer.
On acceptance, the customer immediately receives coupons for the value of the old phone for use in-store on accessories and other merchandise, according to the individual retailer’s decisions.
The last step in the phone trade-in process:
Device Wipe addresses consumer concerns about privacy of their cell phone content when leaving phones with a store agent for repair, or particularly when old phones are traded in. Deice Wipe removes the final barrier to phone trade-in adoption and paves the way for retailers to increase trade-in transaction volumes. Customers gain added confidence that personal information will be “wiped” from the device and cannot fall into the wrong hands.
About 5 minutes
That’s all there is to it: Cellebrite and the broker take care of everything else. It’s that easy to increase your revenues, and keep your customers happy and coming back for more.