Cellebrite DeskTop© Delivers Suite of PC Applications to Optimize Wireless Retail Operations; Reduces Retailers’ TCO and Accelerates Transfer Speed
Petah Tikvah, IL – May 21, 2013 – Cellebrite today announced the introduction of Cellebrite DeskTop, a PC-based version of the company’s market-leading suite of applications that increase revenue, boost margins, and improve customer satisfaction in the store and beyond.
Cellebrite DeskTop includes the industry’s fastest phone-to-phone content transfer, back-up, and restore, a fully automated phone trade-in program, application content and delivery, and robust diagnostics to “detect and correct” phone problems, in an integrated solution running in a Microsoft Windows environment. Cellebrite DeskTop reduces total cost of ownership (TCO) by offering retailers the flexibility of running on a general-purpose PC, eliminating the added cost associated with dedicated hardware.
$3,000,000 investment enables Cellebrite to offer mobile carriers expanded phone diagnostics portfolio, including remote takeover of devices
Petach Tikvah, April 8, 2013: Cellebrite, the world market leader in retail mobile content transfer, backup and restore solutions, has announced an investment of $3,000,000 in CommuniTake Ltd. an Israeli technology company specializing in developing remote access technology over mobile devices.
Described as a Strategic Investment, the deal enables Cellebrite to offer multi-channel diagnostics for smartphones which will include CommuniTake’s unique remote control, diagnostics and support technology for use by cell center agents. It enables smartphone problems to be dealt with immediately through the remote takeover of devices by the agent and now becomes an integral part of Cellebrite’s Multi-Channel Diagnostics solution.
Wireless Retail Industry’s First Point of Sale Diagnostics & Repair Deployment Reduces Warranty Exchanges
Barcelona – February 25, 2013 – Today at Mobile World Congress, Cellebrite, the leading provider of mobile data transfer and mobile forensic solutions, today announced that it has been selected to deliver the Cellebrite Touch mobile phone diagnostics solution to MetroPCS stores. The solution is the first of its kind in North America, providing agents with the ability to quickly “detect and correct” mobile phone issues in the store as part of a suite of applications designed to optimize wireless retail operations.
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Cellebrite Diagnostics Platform to Save Retailers Millions Wasted Annually on Phone Returns by Rapidly Fixing Problems Online, via the Call Center, or in the Store
Mobile World Congress, Barcelona, 25 February 2013 – Cellebrite, the market leader in retail mobile content transfer, backup and restore, today announced the availability of the industry’s first and only Multi-Channel Diagnostics Solution. This solution will help wireless retailers significantly reduce the costs of fault diagnosis and repair while improving customer satisfaction and loyalty. This new set of “detect & correct” capabilities enables rapid in-store and remote diagnosis and repair of common smartphone software issues.
Vodafone, one of the world’s largest mobile telecommunications companies has voted Cellebrite as the “Most Innovative Supplier” at its annual Global Supplier Conference held in Luxembourg this week.
Cellebrite won the award – against leading world brand competition such as Alcatel-Lucent, EMC and IBM – for its Cellebrite Touch solution, a powerful, fast and easy-to-use touch-screen device which provides advanced in-store services for mobile phone users.
The Cellebrite Touch was distinctively re-branded by Vodafone UK as their RED Box (with RED standing for “Real-time Exchange Device”) in-store solution and recently gained major media and industry attention through its innovative “Yoda-No Need for Jedi Training” advertising campaign.
This year’s Global Suppliers’ Conference was jointly hosted for the first time by both Vodafone and US-based Verizon Wireless. Held at the Luxembourg Congress Conference Center, it was attended by more than 230 leading suppliers from around the world.
New Device Wipe Capability Ensures Removal of Personal Data from Traded Android, iOS and Blackberry Devices
Barcelona – February 25, 2013 – Today at Mobile World Congress, Cellebrite, the leading provider of mobile data transfer solutions, announced the latest version of its automated phone buyback solution with new “device wipe” functionality designed to delete sensitive customer data from leading iOS, Android, and Blackberry devices in store, as the last step in the phone buyback process. This new functionality will allow wireless retailers to increase the take rates of high margin phone trade in transactions by providing customers with the added confidence that their personal information will be “wiped” from the device while it is still in their custody. With this critical enhancement, Cellebrite becomes the only vendor to fully automate the in-store phone buyback process.
