Cellebrite Mobile Synchronization
UME for Mobile Phone Distribution Chains |
 CelleBrite's new UME enables the transfer of a wider range of data for customersCelleBrite's new UME enables Mobile shops, Cellular Stores and Distribution Chains to transfer a wider range of data for their customers. With CelleBrite's solutions, data-transfer is faster than before, elevating Point-of-Sale customer service capabilities and improving loyalty and customer retention.Enhancing Customer Service Levels
The UME-36Pro data transfer solution is able to transfer data such as phonebook contacts and multimedia content (in addition to paid-for mobile content) including pictures, ring tones, SMS messages, video and music files from one phone to another regardless of mobile phone make, model or technology. It prompts you to define and select the Memory that the contents is to be copied to and from (phone memory, SIM card), as well as to specify additional content to be transferred.
Most transfers take less than 1 minute!!! The ability to offer immediate transfer of old phonebook contacts and multimedia content to a brand new phone results in improved customer satisfaction, reduced churn rate, higher customer retention and increased customer loyalty.
With the UME-36Pro, mobile phone distribution chains are able to provide customers with on-the-spot backup files of phonebook content, This minimizes data loss and damages. such as recurring expenses on paid mobile content in case of lost or damaged phone. At any time, the backup file can be restored and transferred to a new phone.
Customers can receive a hard copy of their records, including phonebook list and self-made pictures, as part of enhanced services offered by the mobile shop. Easing Phone Replacement AnxietyWith CelleBrite's Universal Memory Exchanger, the UME-36Pro, mobile shops & distribution chains can ease phone replacement anxiety and overcome customers' reluctance to upgrade to a new phone by offering these advantages:
The UME-36Pro automatically transfers mobile phone data and eliminates customer's frustration of entering names and numbers into their phone. Customers can easily and effortlessly switch their phonebooks from the old handset to the new one.
The UME-36Pro is a stand-alone transfer device. The service provider can not see any of the customer's private data so customer privacy is assured. Furthermore, the data transfer is a one-direction data transfer process.
With the UME solution, since all personal data can be transferred to any phone model independent of manufacturer, customers can purchase any new phone or upgrade to any model they desire. Furthermore, the UME is easily upgradeable to support new handsets via Internet or flash drive. The combined effect reinforces easier sale to new migrating customers who no longer are held back by number portability or phonebook memory issues. Content Transfer for All CarriersCelleBrite's unique relationship with handset manufacturers and carriers assures support for new phones, generally before the new phone model launch-date.The UME-36Pro supports most mobile phones available in the market for all carriers and technologies in addition to supporting smart phones and PDAs including Symbian, Microsoft Mobile, Palm OS and Blackberry. Easy software upgrade through file downloads to support new handsets. New Revenue SourceMobile shops and Mobile Phone Distribution chains are able to capitalize on the LNP opportunity by generating additional revenues from pricing the in-store service of transferring mobile data from one cellular phone to another.Many carriers and stores worldwide are creating new revenue as they charge $5 to $10 per transaction (others are choosing not to charge for this service). In addition, by overcoming the reluctance to upgrade, shops are expanding mobile phone sales. For more information about how CelleBrite's products and solutions can improve your business, please contact us. |