UME Reporting System - URS

An integrative tool for the administration of Mobile phone transactions

The CelleBrite UME Reporting System is an integrative tool for the administration of mobile phone transactions. It allows operators, service providers and retail marketers of mobile phones to track and control the various services they provide to their customers, such as device and peripherals purchases, service provision contracts and repairs. With the information gathered by the UME Reporting System report generator, providers are better equipped to modify, upgrade and promote the services they offer.

System Highlights

• Records and controls all UME-36Pro transactions in the provider's shop
• Provides up-to-the-minute statistics via the report generator
• Centralizes statistics from branch shops or dealers
• Enables operators to review statistics in order to provide better value-added services
• Allows providers to pinpoint strengths and weaknesses in customer service

UME Reporting System for Full Transaction Control

Mobile providers continually seek ways to improve and expand the services they provide their customers. Obtaining, storing, retrieving and analyzing customer transaction statistics are essential to providing maximum service. Such statistics can lead to improved agent performance, profitability and customer satisfaction.

CelleBrite's UME Reporting System gives administrators of mobile operators, service providers, service centers and retail chains the capability to analyze and report collected statistics, such as:

• UME usage reports per shop
• Sorting by date and hour
• Agent statistics report according to agent ID Transaction type (phone-to-phone transfer/backup/restore)

Administrators are able to obtain pertinent and valuable information, such as transaction volume, agent efficiency, pressure points and system problems.

Improving Cellular Service Efficiency

The UME Reporting System assist service providers in streamlining the services they offer their customers. It can enhance the effectiveness of your field agents and supply management by providing them the pertinent data they require for review and analysis. The report generator located on the UME Reporting System is extremely flexible, offering many customizable variations based on basic reports such as the Usage Report, System Log Report, Transaction Report, Faults Management Report, Agent Statistics Report, and many others.

The CelleBrite UME Reporting System can be deployed on dedicated equipment, such as local or remote servers or machines hosting the UME Reporting System and the Backup & Restore Server applications. Alternatively the solution can be installed on a single machine, operating both server applications locally.

Suggested Applications Using CelleBrite's UME Reporting System

• Helping the business utilize time and money more efficiently.
• Generating reports with the number of transactions per shop.
• Boosting sales in selected shops or areas.
• Rewarding agents who transact a larger percent of sales.
• Generating reports with the number for transactions per agent.
• Enabling improved flagging service or relieving pressure points.
• Generating reports with the average number of transactions per hour or day and during certain seasons.
• Obtaining a live view of the hottest runners.
• Enabling the Service of logging the phone model per transaction.

Downloads for the UME Reporting System.